This topic is how do I delight my customer?
First of all, you might say, “Well,
why the heck would I try to delight my customer? Why would I do that?” So why
would you do that? Well, the reason why you would do that because that makes
you stand out. It makes you stand out because most people, they wouldn't do
that. They just get the money and they run. So if you do it differently, if you
don't just do transaction that, “Oh, I've got your money that’s it, I don't
want to see you ever ag...
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