I want to talk about how to convert a customer into a business partner, into a team member. How can you convert your customers into business partners because customer is great, but a team member is greater?



Why? Because a customer will always just be a customer, a business partner can bring another 10 customers, 20 customers, 50 customers. A business partner can cause a lot more damage than a customer. That's why we obviously want to also build the team as well as our customer base, if we want...

I want to talk about the UGC, User Generated Content.



When you observe social media of successful companies, successful people, successful influencers and so on, whether that's on Facebook or Instagram or other platforms, one thing you will notice that people who run successful businesses or who make a lot of sales, who impact a lot of people, they use not only but one of the types of contents that they use is something called user generated content.

For example, if you have a product that you ...

I want to give you a couple of tips on how to find potential customers using the Facebook groups and to also talk very briefly about finding potential customers or maybe sometimes even potential business partners using the Facebook groups.



The challenge that I find that a lot of people have is that they get so overwhelmed with the amount of information, with the amount of people, with the amount of groups on social media that is sort of paralyzes them, and even though they have potential to re...

This topic is how do I delight my customer?



First of all, you might say, “Well, why the heck would I try to delight my customer? Why would I do that?” So why would you do that? Well, the reason why you would do that because that makes you stand out. It makes you stand out because most people, they wouldn't do that. They just get the money and they run. So if you do it differently, if you don't just do transaction that, “Oh, I've got your money that’s it, I don't want to see you ever ag...