It is easier to KEEP a customer than to GET a customer
Posted by Gediminas Grinevicius on Thursday, November 19, 2020 Under: Personal Development
In : Personal Development
Tags: stay in touch with your customer base
I
want to talk about customers. The title of this blog post is, it's easier to keep a
customer than to get a customer.
Now big companies understand this. And that's
why they spend a lot of time and effort in communicating with existing
customers, offering products to existing customers, giving discounts and deals
and promotions to existing customers, instead of trying to always get new
customers, because a new customer is a lot more expensive, then an existing
customer buying again. But very often home based business owners, people who
have small business don't realize this thing and they always keep chasing new
customers. Now, should we always be looking for new customers?
Of
course, however, we should also make sure that we are in constant communication
with our existing customer base. Because if somebody have bought from you
before, if somebody took their credit card out or cash out and paid you before,
that person is 10 times more likely to buy again from you than somebody
completely cold who never heard of you, who never bought from you before. Think
about how you can stay in touch with your existing customer base.
Maybe you
could have a Facebook group, maybe you could have a messenger chat, maybe you
could have a WhatsApp group, maybe you could have a telegram channel or
whatever, some form of communication with your existing customers where you can
give them discounts, where you can give them special offers, where you can
announce new products, where you can announce promotions and so on. Because
this will give you again extra sales on top of those new customers that you're
looking for all the time.
That’s my
training and tip for you. Hope you got value some value in this blog post, if
you did, feel free to share it with other people. If you would like more
amazing trainings check out “Network Marketing Success Training” group http://titaniumsuccess.co.uk/successtraining.php. There are 10 amazing lessons in
this training course that will help you get the breakthrough in your business!
Yours in success
Gediminas.
In : Personal Development