This topic is how do I delight my customer?
First of all, you might say, “Well, why the heck would I try to delight my customer? Why would I do that?” So why would you do that? Well, the reason why you would do that because that makes you stand out. It makes you stand out because most people, they wouldn't do that. They just get the money and they run. So if you do it differently, if you don't just do transaction that, “Oh, I've got your money that’s it, I don't want to see you ever again.” But instead, you constantly thinking, “How do I delight my customers?” And what does it even mean how do I delight them?
Well, how do I make them feel good? If you watched my previous trainings, you know that most of us we do things because of that like, if I asked you what are your goals? And you might say, “Well, my goal is to buy this sports car, or my goal is to take my kids to Disneyland, or my goal is to do this, that and the other.” Why do you do all of that? The reason why you want to do all of that is because once you've done it, it's going to make you feel good. So most people do things because it makes them feel good. So what if you went right to that and you made your customers feel good.
So if you did that every single day, imagine how quickly you would start standing out for your customers if every day you was thinking, “How can I make my customers feel special today?” Maybe send them a message; maybe put something on the post on a customer group that makes them feel good. Maybe include an extra sample or extra something with their order, something that they didn't pay for, maybe send them some tips, maybe just call them and say, “Hey, how are you doing with the product? How you getting on with it? Do you like the product? Is it giving you the results you want to get?” Maybe give them extra tips and extra device, maybe just thank them, “Hey, I just called you because I thought of you and I wanted to thank you for being an awesome customer.”
All of these things you need to think about how can I stand up? How can I make people feel good? How can I make my customers feel delighted? But then when it comes to network marketing, we can actually take it a step further because who are your team members? Who are your team members? Your team members are your customers too because if you brought somebody into the business, if you sold them the opportunity of the business and they trusted in you, and they joined the business, then they are also your customers. They are not the customers that you sell products to, but you’re still serving them. They're still your customers. So that's also another group of people who you want to make feel good, right? How can I delight my customers? How can I delight my team members today? What can I do to make my team members feel special? What can I do to make my team members feel nice? What can I do to make my team members feel appreciated? What can I do to make my team members feel supported, cared for mentored. Maybe it's a little you know, post idea to put on, maybe it's a little congratulations for placing your first order. Maybe it's a little Hey, you rock I'm really proud of you.
Maybe you going on to their post and commenting something nice. You know, maybe you jumping on their Facebook Live and sending them a gazillion hearts, whatever. There might be a million ways, how you can make them feel nice, how you can make them delighted, right? And that's what it's all about. It's all about feeling guys. The quicker you wrap your brain around it, the quicker your business can grow, the quicker your customer base can grow, the quicker your team can grow. Everything will grow in your life, when you get your mind around the fact that it's all about feeling.
It's all about how you make people feel. You must have heard that quote that says people will forget what you said and done, but they will never forget how you made them feel. And it's so true. So companies that do great, companies that do fantastically well in business, they know that and that's why they make their customers feel awesome, right? Because they know that then that customer will come back. They will recommend them, they will become their fan. They will start sharing and so on and so on. That's what it's all about. So that's your job, in business, in growing your business is all about that feeling is all about thinking how can I make people feel special?
How can I make people feel important and if you just do that, you know you don't need to do any manipulation you don't need to do any ninja techniques. You don't need to do any mind controlling or anything like that if you just did that if you just every day thought how can I make people feel delighted? How can I make people feel special? How can I make people feel amazing? If you just did that your business will explode I promise you that.
That’s my training and tip for you. Hope you got value some value in this blog post, if you did, feel free to share it with other people. If you would like more amazing trainings check out “Network Marketing Success Training” group http://titaniumsuccess.co.uk/successtraining.php. There are 10 amazing lessons in this training course that will help you get the breakthrough in your business!
Yours in success
In : Personal Development
Tags: make your customers happy