7 Steps To Recruiting and Sales MASTERY
I want to share with you seven steps to recruiting and sales mastery in your home based business. I picked this up from the legendary Brian Tracy. I've been following Brian Tracy for I don't know how many years, he's one of the first people that when I got into personal development, I started studying his books and audio programs. So he has so much wealth of knowledge is absolutely incredible. I love learning from him and this is from him. So credit where credit is due. What are the seven steps for you to become better at recruiting, for you to become better at selling products?
So the first step is to prospect. So if you want to
be having a great results, if you want to be building your team, if you want to
be building your customer base, of course, you need to be prospecting. You need
to be talking to people. So you have to be basically talking to people who can
say yes, but it's not just about talking to anyone, it's about finding
qualified people to talk to. So very often, you might have the best script in
the world, you might have the best product in the world, you might have the best
opportunity in the world, but if you're talking to the wrong people, then you
might not be getting great results. So you always need to ask yourself, is this
person a qualified prospects for me to talk to?
What is a qualified
prospect? Well, a qualified prospect is a person who can say yes and join your
business or say yes and buy your product. So for example, if you’re speaking to
somebody who could not afford your product, or who could not afford to join
your business, then that person is not a qualified prospect. They might be
willing to join your business, they might be hungry for better life, but if
they haven't got the means to be empowered to become part of your business,
then they're not a qualified prospect. You know what I mean? So you always need
to think is this person qualified, especially when it comes to social media, sometimes
we get into conversations with people who are not really qualified to join our
business and this way we can waste a lot of time. So that's step number one.
Step number two is establish trust. So for somebody
to buy something from you, or for somebody to join your business, they need to
trust you. So you need to do everything in your power to establish trust with
that person. So whether that's having a conversation, getting to know each
other, maybe jumping on a video call on Facebook or on WhatsApp or on zoom, or
whatever but doing whatever you can to share your story perhaps, to make sure
that that person starts trusting you because if they don't trust you, they
aren’t buying from you and they're not joining your business. Imagine if you
were at the bus stop and somebody came up to you trying to sell you some gold jewelry,
would you buy it? The chances are, you wouldn't? Well, why wouldn't you buy it?
It's a great deal, because you don't trust them. You don't know if it's
actually gold. You don't know if it's actually good product.
That's number two. You need to do everything you can to establish
trust. Again, if you are trying to recruit people, if you're trying to sell
products and you're talking to the right people and they're not joining,
they're not buying, the chances are, you maybe haven't built enough trust with
that person. So you want to make sure that you build enough trust before you
try to sell to that person, before you try to recruit that person especially.
So that's number two.
Number three is establish their needs clearly. What
do they want a need relative to what you have to offer? So once again, number
three is you need to identify their need, which means you want to find out what
do they want a need in relation to what you're selling. So if you selling a
product, does this person have a need for that product? Does this person need
this product? If somebody came up to me and said, “Hey, I have these amazing
shampoos.” I might not be the right prospect because I have a lack of need for
hair care products, or maybe some hair oil or some, I don't know, you know what
I mean? Some gel for the hair. I might not be the right prospect, because I
don't really have a need for that product, unfortunately. So what you want to
do always is figure out what are the needs of that person?
And again, if you're
recruiting people, again, you want to figure out where is the need? Why would
the person need your business opportunity? So again, it's about having that
conversation with the person asking those questions to figure out, do they need
an extra income? Do they love their job or maybe they want to change their
career? Do they love traveling and maybe your business opportunity could help
them to travel more, maybe they need a new car, and maybe your business, you
know what I mean? So instead of you just bombarding them with information,
instead of using throwing everything at them and hoping that something sticks,
instead, why not have a conversation with that person and figure out where is
the need? Do they have a need for that product, or maybe they have a need for
another one of your products.
So you might be trying to sell one product to
them, but actually need another product that you selling, but if you have that
conversation, you can figure it out and same in the business. If you’re offering
them a business opportunity, yeah I know it's the same business opportunity,
but it's the angle at which you approach. So if you get enough information from
that person by chatting to them, by talking, by asking the questions, they will
give you all the necessary tools for you to recruit them, but you just need to
listen. Number three is you need to identify their needs clearly.
Number four then, you need to present your product
or your business opportunity as a solution to what they want. So if you identified
at the previous step that the need an extra income, then you present your
business opportunity as a solution to that problem that they have, to that
challenge that they have. Or if you identify that they have a need for your
product, now is the time where you say, “Hey, and by the way, because you said
that I'd like to recommend you this particular product, because of what you
told me, because of what needs do you have, because of what you want.”
Now it's
a lot more congruent and now it's a bigger chance that the person will join
your business or buy a product because it's based, your offer is based on
something that they told you. So if I come to you and we’re having a
conversation and I say to you, “Hey, my car has broke down and I'm really
struggling to repair it because we're short on cash." And you go to
me, “Well, because you said that Gediminas, I mean, I have an opportunity for
you to earn some extra income from home, would you take a look at that?” Now
that wouldn't raise questions, I wouldn’t go, “Well, why would you offer me
this?” Well you just told me you need an extra income because your car broke
down, or here's an opportunity for you to earn extra income. So it’s by having
those conversations, by not being too eager beaver to recruit them first second
you meet them, actually if you have a conversation with them, you very often
might figure out some needs that they have which will lend itself for you to
transition into telling them about your business. Okay. So that's number four.
Number five, is you need to answer their questions
and concerns. So I know we all would love people just go, “Yeah, here's my
credit card. Here's my cash. Where do I sign? Yeah, awesome. Amen.” We all
would love that. But most people, more people than not, will not be jumping on
and buying your product right away, will not be jumping on and joining your
business opportunity right away, because they have some questions. They have
some concerns but very often they won't tell you that. They won't say, “Well, I
have some questions and concerns,” you know what they will tell you. They'll
say, “I need to think about it.” And that's one of the worst things you can
hear as a salesperson or as a recruiter, I need to think about it. Because
guess what the news is? Guess what the secret is? They're not going to think
about it. What they're basically saying is I'm confused. I'm not sure I have
some questions. But I need to think about it.
So just basically give me some time.
So what you want to do, whenever you hear, I need to think about it or any
other version of it, you need to ask them, “Hey, do you have any questions or
concerns that I could answer?” Because what will they think about if they go
away from you, that's it. They're not going to ask you about those questions.
They’re may be going to Google or whatever. Ask somebody who doesn't even know
about your business, you know what I mean? So there and then you want to try
and answer any questions and concerns that they might have. Okay.
So one of the
questions I very often asked, after somebody watched the presentation, I ask
them, what do they like the best? And then once they told me all the things
that they liked the best about my business opportunity, then I say is, “Do you
have any questions before you're ready to join?” Do you have any questions
before you're ready to join? So if they say no, that means they're ready to
join. If they say yes, I answer the questions and then I say, “Do you have any
more questions before you're ready to join?” You know what I mean? So I answer
all the questions and then I get them to join the business.
Okay, number six, is close the sale or close the
recruiting process and get them to take action. So you want the person to take
action there and then. If you met up with somebody to do them a business
opportunity presentation, you want them to sign up there and then, if you met
up with somebody to show them some products, you want them to take action there
and then because again, there's a law of diminishing intent. So the more time
passes, the least likely is this person to take any action.
So you want the
person to take action there and then and that's why you need to close the sale
and the closing for some people sounds like, “Oh my Gosh this is a really like
manipulating somebody or hard-core, selling them and like really pushing them
and putting pressure on them,” nothing like it. Closing is basically helping
somebody to make a decision. That's what closing is. So for example, when I
show somebody the business opportunity and at the end of the presentation I
asked them what did they like the best and they start telling me well I like
this about it and I like that about it and I like this about it. So I wait till
they told me all the things that they like about it and then you know my
closing strategy my grand closing technique, I say, “Sounds like you're ready
to join.” That's it! Sounds like you're ready to join or the one that I used
previously, do you have any questions before you're ready to join? You know
what I mean? That's it.
That's the closing. It’s just you have to be not scared
of asking that question; because I was. I remember before when I first got
started in network marketing, I would be terrified of asking the closing question.
We had one lady, we took it to one presentation, she loved it and then we took
it to another presentation in a hotel, she loved it. Then we drove her to
London to another presentation, and she loved it, and we're driving back from
London. She's sitting on the backseat of our car. And she goes, “Guys, so are
you going to ask me to join this business or not?” You know, because we just
kept taking her to the presentations hoping that she will volunteer to join the
business, because we were terrified of actually asking that person, “Hey, so
are you ready to rock and roll?” You know what I mean? But if you do it
professionally, you will never have to ask the question. So are you buying
this? So are you joining my business, you will never have to ask it because it
will be a natural flow of your process.
So like, you show the business and then
once they told you everything they let you go, “Hey, it sounds like you're
ready to join.” So it's not even a closing question like, “Oh, are you
joining?” Sounds like you loved it sounds like you're ready to join, and most
people will go, “Yeah,” and that's it, you just rock and roll, you just
progress. But you have to get that decision there and then don't just go,
“Thanks for coming. See you soon. Bye.” I don't do that because so many people
do that and they lose a lot of sales or potential business partners.
Last number six, and then the last step, super
important, but a lot of people miss this step is you must take such a good care
of those people, that they would come back again to buy again, and they would
even bring their friends. And that's really where a lot of people drop the
ball.
Whether it comes to selling products or when it comes to recruiting, they
don't go the extra mile to take care of their customer, they don't go the extra
mile to take care of their team member and then they're surprised by their team
members not recruiting, then they're surprised by their customer is not coming
back for more and bringing more customers, because we haven't really taken care
of them well, because if you give somebody such a great service, if you give
somebody such a great impression, if you look after them so well that they
become a raving fan of your products or your business, the guess what's going
to happen, they're going to start talking to other people about it. They'll go,
“Oh my Gosh, I joined this business is absolutely incredible. They're really
looking after me, they’re answering all the questions. They're supporting me,
they keeping in touch with me, they really treating me well. It's just been
amazing.” And guess what their friends will do? They'll go, “Well, I want to be
part of it too. Sounds awesome, how do I become part?” You know what I mean?
So
the better you take care of your customers, the better you take care of your
team members, the more customers are going to be attracted to your business,
the more people will be attracted as business partners to your business. So go
the extra mile to take care of your team members to take care of your customers
because that will pay you tenfold in the end in the future.
That’s my training and tip for you. Hope you got value some value in this blog post, if you did, feel free to share it with other people. If you would like more amazing trainings check out “Network Marketing Success Training” group http://titaniumsuccess.co.uk/successtraining.php. There are 10 amazing lessons in this training course that will help you get the breakthrough in your business!
Yours in success
Gediminas.
In : Personal Development
Tags: how to sell and recruit more in business